FAQ
Frequently Asked Questions
Product Questions
What is Affinity Nutrition?
Affinity Nutrition is a premium daily nutrition powder created to help simplify your wellness routine.
Our goal is simple: make daily nutrition easier, cleaner, and more consistent with one scoop a day. We built Affinity Nutrition for people who value quality, transparency, and a product they can feel confident adding to their daily routine.
How do I use Affinity Nutrition?
Mix one scoop with water, your favorite beverage, or a smoothie.
For best results, follow the suggested serving size listed on the product label. Many customers enjoy taking it in the morning as part of their daily routine.
How often should I take it?
Affinity Nutrition is designed for daily use.
The best routine is the one you can actually stick with, which is why we built our product around a simple one-scoop-a-day approach.
What does it taste like?
Affinity Nutrition was made to be easy to use daily without tasting overly sweet, artificial, or candy-like.
It has a natural nutrition-forward taste because it is made with real, purposeful ingredients. Taste is personal, and we always welcome customer feedback as we continue improving and creating future products.
Our founder’s favorite way to take it is with a splash of lime juice and 2–4 ounces of cold water, mixed fresh and taken right away.
Can I mix it with coffee, juice, or smoothies?
Yes. You can mix Affinity Nutrition with water, juice, smoothies, or another beverage of your choice.
For the smoothest mix, we recommend using a shaker bottle, blender, or frother.
Ingredients & Quality
What makes Affinity Nutrition different?
Affinity Nutrition was built around transparency, purpose, and customer feedback.
We are not here to be another faceless supplement company. We want to build with our customers, not just sell to them. Your feedback helps guide how we improve current products and create better ones in the future.
Do you use proprietary blends?
We believe customers deserve to know what they are putting into their body.
Our goal is transparency over confusion. That means clear labeling, honest communication, and no hiding behind vague marketing.
Is Affinity Nutrition made in America?
Yes. Affinity Nutrition is proudly made in America and veteran owned.
That matters to us because this brand was built on service, discipline, accountability, and doing things the right way.
Why do you focus so much on ingredient transparency?
Because trust matters.
Too many products hide behind confusing labels, vague claims, and overcomplicated marketing. At Affinity Nutrition, we believe people deserve clear information, purposeful ingredients, and a company that takes quality seriously.
Nothing hidden. Everything listed.
Is this product meant to replace meals?
No. Affinity Nutrition is not intended to replace regular meals or a balanced diet.
It is designed to support your daily nutrition routine alongside real food, hydration, movement, sleep, and healthy habits.
Health & Safety
Can anyone take Affinity Nutrition?
Affinity Nutrition is made for adults.
If you are pregnant, nursing, under 18, taking medication, have a medical condition, or have questions about whether this product is right for you, please speak with your healthcare provider before using it.
Will this product cure or treat any condition?
No. Affinity Nutrition is not intended to diagnose, treat, cure, or prevent any disease.
We believe in honest messaging and responsible communication. Our focus is simple daily nutrition, consistency, and helping customers build a better routine.
Can I take this with other supplements?
That depends on what you are currently taking.
Because some ingredients may overlap with other supplements, vitamins, or medications, we recommend reviewing the full product label and speaking with a healthcare professional if you are unsure.
What if I have allergies?
Please review the full product label before using Affinity Nutrition.
If you have a known allergy or sensitivity, consult your healthcare provider before use. If you experience discomfort or an unwanted reaction, stop using the product and seek medical guidance.
Orders, Shipping & Returns
How long does shipping take?
Shipping times may vary based on your location and the shipping option selected at checkout.
Once your order ships, you should receive tracking information so you can follow your package.
Where do you ship?
We currently ship within the United States.
As Affinity Nutrition grows, our goal is to expand availability and continue improving the customer experience.
What is your return policy?
We want customers to feel confident ordering from Affinity Nutrition.
If there is an issue with your order, please contact us so we can help. For full details, please review our Return Policy page.
What should I do if my order arrives damaged or incorrect?
Please contact us as soon as possible with your order number and photos of the damaged or incorrect item.
We will review the issue and help find the best solution.
Mission & Brand
Is Affinity Nutrition veteran owned?
Yes. Affinity Nutrition is proudly veteran owned.
Our founder, Mathew Porten, built this brand from values shaped by service, discipline, accountability, and a desire to create something honest, premium, and purpose-driven.
What is Operation 23 to 0?
Operation 23 to 0 is the mission behind Affinity Nutrition.
It was created to bring awareness to veteran suicide and support a larger purpose beyond supplements. We believe the men and women who served this country deserve support, community, and a country that refuses to forget them.
Does Affinity Nutrition support veterans?
Supporting veterans is personal to us.
As Affinity Nutrition grows, our goal is to use this brand to bring more awareness, support, and purpose to causes that matter — especially those connected to veterans, the American people, and animals in need.
Why do you mention animals and pets in your mission?
Because animals can play a powerful role in people’s lives.
For many families, veterans, and individuals going through difficult seasons, pets provide comfort, loyalty, structure, and companionship. Operation 23 to 0 recognizes the connection between people, animals, healing, and community.
Customer Feedback
Can customers help shape future products?
Yes. That is one of the most important parts of Affinity Nutrition.
We do not want to be the kind of company that simply tells customers what they should want. We want to listen, learn, and build better products with the people who actually use them.
Your feedback matters here.
How can I share feedback?
You can contact us through our website or reach out through our official Affinity Nutrition channels.
Whether your feedback is about flavor, texture, packaging, future products, or ways we can improve, we want to hear from you.
Will Affinity Nutrition create more products in the future?
Yes. That is the goal.
But we want to grow the right way. Future products should be shaped by quality, purpose, and real customer feedback — not corporate guesswork.
Still Have Questions?
If you have a question that was not answered here, please contact us.
We are here to help, listen, and continue building Affinity Nutrition with the people who believe in what this brand stands for.
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.